Effective Date: 1st of August 2025
At the Global Happiness Project, operated by Panacea Community, LLC DBA The Global Happiness Project (“we,” “our,” or “us”). Your trust means everything to us. We are committed to protecting your privacy and being transparent about how your information is collected and used. Whether you’re exploring our courses, signing up for emails, or sharing your experiences, we handle your personal data with care and integrity.
This Privacy Policy outlines what information we collect, how we use it, who we share it with, and the rights you have regarding your personal data. By using our websites—the Global Happiness Project, operated by Panacea Community, LLC DBA The Global Happiness Project—you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal data when you interact with our website, content, or services:
- Name
- Email address
- Mailing address
- Billing address
- Telephone number
- Masked credit card information (note: payments are processed by a third-party provider that is PCI-compliant; we do not store full card details on our servers)
- Traffic source, such as how you found our website or landing pages
- Testimonials or personal notes that you voluntarily share with us
This information may be collected through contact forms, course enrolments, purchases, email sign-ups, or during other interactions with our site and services.
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- To operate, improve, and promote our services and offerings
- To provide customer support and respond to inquiries
- To fulfill orders and process secure payments
- To communicate with you when you have opted in to receive updates, marketing emails, or notifications
- To respond to your direct email enquiries (we use your return email address solely for this purpose and do not share it with third parties)
- To monitor and analyse website and marketing performance, including:
- Purchase history
- Sales trends and reporting
- User behaviour on the site
- Email open rates and click-throughs
- To market our own products and services through:
- Email campaigns
- Paid advertising, including retargeting via platforms like Google, Instagram, Facebook, and TikTok
- Website notifications
- To promote affiliate or third-party offers (only where appropriate or with your consent)
- To carry out administrative, accounting, and legal responsibilities required for running our business
3. Testimonial Collection and Use
We welcome your feedback and testimonials. By sharing a testimonial with us, you grant permission to use your first and last name and your testimonial content in our marketing materials, including websites, emails, and social media, without requiring additional consent.
We may also use publicly available information, such as images or comments shared on social media, in accordance with the terms of those platforms and with respect for user privacy. If we wish to include any additional personal information, we will seek your explicit consent.
4. Cookies and Analytics
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Monitor site performance
- Analyse website traffic and user behaviour
You can manage cookie preferences through your browser settings. Some features of the site may not function properly if cookies are disabled.
5. Sharing Your Information
Unaffiliated Third Parties
We will not share or transfer your data to unaffiliated third parties without your consent. However, we may engage trusted service providers to support business operations, such as:
- Payment processing
- Email transmission
- Data hosting
- Ad management
- Product fulfillment
- Technical and customer support
These providers are given access only to the information necessary for their services and are bound by confidentiality and data protection agreements.
Affiliates
We may share your data with affiliates in the context of co-branded launches, but only when:
- You were informed at the time of sign-up that you would receive communications from both us and the affiliate (“partner”)
- The affiliate needs to place you on a suppression list to ensure you do not receive further marketing emails
- The affiliate is following up on a registration that originated from their customer list
We may also receive your information from affiliates for similar purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw your consent at any time (where applicable)
To exercise these rights, please contact us at support@globalhappinessproject.com.
7. Data Security
We take reasonable precautions to protect your information using appropriate technical and organisational measures. However, no internet-based service is completely secure, and we cannot guarantee absolute safety of your data.
8. Internal Access to Your Information
Within our organisation, access to your personal information is restricted to team members who need it in order to serve you. This includes fulfilling your orders, providing support, handling refunds, and communicating with you as needed.
Our employees and contractors are granted access on a strict “need-to-know” basis only, and are required to handle all data with confidentiality and care.
9. Legal Disclosure and Compliance
We may access, retain, or disclose your information — including the content of communications — if we believe it is necessary to:
- Comply with applicable laws, regulations, legal processes, or audits
- Respond to valid requests from authorities or government agencies
- Enforce our Terms of Service or related policies
- Protect the rights, property, or safety of the Global Happiness Project, our customers, or others
- Prevent fraud, abuse, or other harmful activity
10. Why We Retain Your Information
We retain certain personal information for as long as necessary to fulfill the purposes outlined in this policy, even in some cases after you delete your account or cease using our services. This includes:
- Allowing continued access to our website and products
- Respecting your communication preferences
- Processing refunds, if applicable
- Understanding website traffic and user behaviour to improve your experience
- Detecting and preventing fraud, misuse, or violations of our Terms of Service
- Complying with legal, tax, or accounting obligations
When we no longer have a valid reason to keep your information, we will delete it or anonymise it so it can no longer be linked to you.
11. Advertiser Disclosures
We use advertising platforms like Google, Facebook, Instagram, and TikTok to help us connect with and serve our community. These platforms may use cookies and tracking technologies to deliver personalized ads based on your past interactions with our websites.
For example, Google’s Advertiser Features such as Remarketing, Impression Reporting, and Demographics allow us to understand how users engage with our ads and site, and to follow up with visitors who do not complete a checkout form.
We also use Instagram, Facebook, and TikTok tracking to measure ad performance and refine our messaging. We ensure all service providers we work with treat your data confidentially and comply with applicable platform policies.
You can adjust your ad preferences or opt out of tracking via your account settings on each platform, or by visiting the Network Advertising Initiative opt-out page.
12. Data Security and Data Privacy Regulation
We are dedicated to protecting the personal information you share with us. To help keep your data safe, we implement a combination of administrative, managerial, and technical security measures.
All team members are trained to understand and comply with these measures. While we strive to ensure security, no internet system is 100% secure. If a data breach occurs, we will make every effort to notify affected users within 72 hours.
We adhere to PCI DSS for payment data and comply with GDPR for individuals in the European Economic Area. To exercise your rights under GDPR, contact support@globalhappinessproject.com.
13. Data Controller and Data Protection Officer
If you reside in the EEA or Switzerland, your data is controlled by Nathan Crane / The Global Happiness Project. At this time, we do not have a dedicated EU Data Protection Officer. For questions related to your data, please contact support@globalhappinessproject.com.
14. Data Deletion Requests
To request deletion of your personal data, contact us at support@globalhappinessproject.com. If your account is deleted, you will lose access to any current programmes. We aim to respond within the time frames required by law.
15. Children’s Privacy Statement
We do not knowingly collect personal information from children under the age of 13. Our website is not directed to children under 13, and we take measures to prevent their data from being collected.
If we become aware that a child has submitted data, we will delete it promptly. We do not knowingly allow children to post contact information or participate in any online activity that requires data collection.
16. CAN-SPAM Compliance
We follow all applicable email laws. Every email we send includes an unsubscribe link. If you choose to unsubscribe, we will promptly remove your address. All messages clearly identify us and include our contact information.
17. Updates to This Policy
We may revise this Privacy Policy at any time. Updates will be posted on this page along with a new effective date. We encourage you to review this policy regularly.
18. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
The Global Happiness Project, operated by Panacea Community, LLC DBA The Global Happiness Project
Email: support@globalhappinessproject.com
Location: 11111 San Jose Blvd., Suite 56 #1234 – Jacksonville, FL 32223